Quick Reference Guide Info Pack
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Quick Reference Guide Info Pack
About PCA’s Quick Reference Guide Info Pack
National Principle 7: Staff and volunteers are equipped with the knowledge, skills and awareness to keep children and young people safe through ongoing education and training
PCA’s Quick Reference Guide Info Pack is a bundle of three (3) Quick Reference Guides (QRG) to help your staff and volunteers prevent, recognise and response to child safety issues in your organisation.
The QRGs have been designed to be brief and succinct documents which complement your existing policies and procedures around staff interactions with children, preventing and responding to abuse and neglect of children. The QRGs also perfectly compliment the resources included in PCA’s Child Protection Suite for Small Business.
When you purchase the QRG Info Pack, the resources are yours to own forever. Your email address will be added to our mailing list and you will be notified if updated versions are released on PCA’s website.
All QRGs have been meticulously researched and are evidence based to provide relevant and accurate information for your staff and volunteers. The QRGs provide brief and succinct information in one convenient place to help ensure your staff and volunteers have sufficient knowledge to be able to keep children safe and recognise when they may not be.
What’s included in the QRG Info Pack?
QRG – Recognising signs of abuse and neglect
QRG – Recognising grooming behaviour
QRG – Prevention through situational crime prevention
One more thing about the QRG info Pack
This product will be available as an instant download after purchasing. The file will be in a .zip format. To access the three QRG Guides within the folder, simply right-click on the folder and select ‘unzip.’ On some systems, it may be necessary to install software before being able to unzip. If this is necessary, consider using Winzip (for Windows or Mac) as a free and reputable program for this application.
100% Money-Back Guarantee
PCA is so sure that you will find value in the Quick Reference Guide Info Pack that we offer a 100% money-back guarantee.
If after you have received your resources you feel that you have not gotten your money’s worth, just let Brad know within 2 weeks of purchase and we’ll refund your payment in full.
Do you still have questions?
How do I purchase the QRGs?
Click the tile (above) and you will be taken to the PCA Store. Click the ‘purchase’ or ‘add to cart’ button for the QRG pack to purchase. You will be redirected to a secure checkout where you can make payment with a credit card.
What happens after I pay?
You will receive a confirmation email to the email address you supplied. The email will contain a link to download the resources. Please note - this link will only be active for 24 hours after purchase.
If you do not receive your receipt and link or the link has expired before you access your resources, we ask you to contact PCA to let us know there has been a problem.
Can I show this to my whole team?
Unlike some of PCA’s other products, such as our webcasts which have been designed for individual consumption, the QRG Info Pack is designed to be used as core resources for your whole team. We actively encourage you to ensure that all of your staff and volunteers know about and use these resources.
I have purchased the QRG Info Pack and now realise that I need help putting this in to practice for my organisation!
PCA can help with that!
Use the Contact Page to get in touch and arrange a chat with our Principal Consultant, Brad Poynting to see if we’re a good fit for each other.
Child Protection Procedure for Small Organisations
About PCA’s Child Protection Procedure for Small Organisations
National Principle 10: Policies and procedures document how the organisation is safe for children and young people.
Coming in June 2025.
PCA’s Child Protection Procedure provides guidance for small organisations to be able to respond to, report, and document concerns and suspicions relating to familial child abuse and neglect (i.e. abuse and neglect suspected of occurring in the family home). This procedure provides a standardised reactive approach to child protection matters which is compliant with child protection legislation in every state and territory in Australia, and in many cases, holds staff and volunteers to a higher standard than is legislatively required. This means that as long as your staff and volunteers follow this procedure, they will also be compliant with any mandatory obligations they have under the law.
This procedure is suited to smaller organisations that have a single location, or do not have a centralised team or ‘head office’ that would need child protection information to be reported to in addition to management at the front-line location. Organisations that have a more complicated structure or want a single procedure for responding to suspicions of harm in the organisational environment or in the family home should contact us for a tailored process.
What’s included in the Child Protection Procedure?
An easy to follow ‘step-by-step’ reactive child protection procedure which is compliant with the principle piece of child protection legislation in each state and territory (e.g. the Child Protection Act 1999 (QLD)) and mandatory reporter obligations
Appendices to support good record keeping practice including an ‘Injury on Intake’ form and a ‘Child Protection Concern’ form
Supplied in .pdf and .doc format to allow you to customise the content to meet your needs (note: only the original .pdf can be certified by PCA as being compliant with legislation and PCA does not support or endorse altering or amending the content of the .doc version beyond minor cosmetic changes to suit your organisation’s branding or style guides).
One more thing about the procedure
The Child Protection Procedure is a ‘point in time’ purchase. It is correct at the time of sale. Although the version available for sale is frequently replaced, the version purchased is not. Therefore, it should be reviewed by your organisation periodically and in response to any law reform. PCA is able to offer an ‘active-monitoring’ service to undertake an annual review and update of your child protection and child safeguarding documents as well as ad-hoc updates in response to legislative change. Contact us if you would like to upgrade to this subscription model.
100% Money-Back Guarantee
PCA is so sure that you will find value in the Child Protection Policy Pack that we offer a 100% money-back guarantee.
If after you have received your resources you feel that you have not gotten your money’s worth, just let Brad know within 2 weeks of purchase and we’ll refund your payment in full.
Do you still have questions?
How do I purchase the Child Protection Policy Procedure Pack?
Click the tile (above) and you will be taken to the PCA Store. Click the ‘purchase’ or ‘add to cart’ button for the pack to purchase. You will be redirected to a secure checkout where you can make payment with a credit card.
What happens after I pay?
You will receive a confirmation email to the email address you supplied. The email will contain a link to download the resources. Please note - this link will only be active for 24 hours after purchase.
The file will be in a .zip format. To access the three QRG Guides within the folder, simply right-click on the folder and select ‘unzip.’ On some systems, it may be necessary to install software before being able to unzip. If this is necessary, consider using Winzip (for Windows or Mac) as a free and reputable program for this application.
If you do not receive your receipt and link or the link has expired before you access your resources, we ask you to contact PCA to let us know there has been a problem.
Can I show this to my whole team?
Unlike some of PCA’s other products, such as our webcasts which have been designed for individual consumption, the Child Protection Policy Procedure Pack is designed to be used as core resources for your whole team. We actively encourage you to ensure that all of your staff and volunteers know about and use these resources.
I have purchased the Child Protection Policy Procedure Pack and now realise that I need help putting this in to practice for my organisation!
PCA can help with that!
Use the Contact Page to get in touch and arrange a chat with our Principal Consultant, Brad Poynting to see if we’re a good fit for each other.
Commitment to Child Safety Template
About PCA’s Commitment to child safety template for Small Organisations
National Principle 10: Child safety and wellbeing is embedded in organisational leadership, governance, and culture.
Coming in July 2025.
PCA’s Commitment to Child Safety Template provides a starting point for small organisations to be able to publicly demonstrate their commitment to keeping children safe and creating a child safe environment. This template is designed to require minimal adaptation to meet your organisation’s settings and needs and goes beyond a marketing statement to provide practical day-to-day information about your organisation will support the wellbeing and welfare of children and young people. The Template is designed to be compliant with all state and territory child safeguarding requirements at time of purchase.
This Template is suited to smaller organisations that have a single location, or do not have a centralised team or ‘head office’ that would need child protection information to be reported to in addition to management at the front-line location. Organisations that have a more complicated structure or want a single procedure for responding to suspicions of harm in the organisational environment or in the family home should contact us for a tailored process.
What’s included in the Commitment to Child Safety Template?
An easy to follow and ‘generally applicable’ template which includes:
A commitment statement which may be adopted in full or in part by your organisation, and
Additional information and guidance for how your organisation will deliver on the commitment statement each and every day.
Supplied in .pdf and .doc format to allow you to customise the content to meet your needs (note: only the original .pdf can be certified by PCA as being compliant with child safeguarding principles and standards, and PCA does not support or endorse altering or amending the content of the .doc version beyond minor cosmetic changes to suit your organisation’s branding or style guides).
One more thing about the procedure
The Commitment to Child Safety Template is a ‘point in time’ purchase. It is correct at the time of sale. Although the version available for sale is frequently replaced, the version purchased is not. Therefore, it should be reviewed by your organisation periodically and in response to any law reform. PCA is able to offer an ‘active-monitoring’ service to undertake an annual review and update of your child protection and child safeguarding documents as well as ad-hoc updates in response to legislative change. Contact us if you would like to upgrade to this subscription model.
Code of Conduct for Safe Interaction with Children
About PCA’s Code of Conduct for safe interaction with children and young people
National Principle 10: Child safety and wellbeing is embedded in organisational leadership, governance, and culture.
Coming in August 2025.
PCA’s Code of Conduct for Safe Interaction with Children and Young People acts as an addendum for your current Code of Conduct. A minor update to your existing Code of Conduct to include PCA’s Code of Conduct for Safe Interaction with Children and Young People as an Appendix ore Requirement of your current Code of Conduct brings the non-negotiable standards you expect for your staff and volunteers for behavioural standards and responsibilities with and in the precence of children into your Code of Conduct. This document may be used as a template and amended to suit your organisation’s needs, or it may be adopted in full.
The document is designed to be compliant with all state and territory child safeguarding requirements at time of purchase.
This document is suited to smaller organisations that have a a small number of locations, or less than 100 staff/volunteers. Organisations that have a more complicated structure or want a single procedure for responding to suspicions of harm in the organisational environment or in the family home should contact us for a tailored process.
What’s included in the Code of Conduct for Safe Interaction with Children and Young People?
An easy to follow and ‘generally applicable’ template which may be implemented in full or require minor adjustments to suit your organisation and includes:
A section which outlines positive and suitable behaviours which are encouraged to foster a child safe environment
A section which outlines negative, harmful, unsafe, and ultimately unacceptable behaviours which will not be tolerated by your organisation and will result in disciplinary action if found to have occurred.
Supplied in .pdf and .doc format to allow you to customise the content to meet your needs (note: only the original .pdf can be certified by PCA as being compliant with child safeguarding principles and standards, and PCA does not support or endorse altering or amending the content of the .doc version beyond minor cosmetic changes to suit your organisation’s branding or style guides).
One more thing about the procedure
The Code of Conduct for Safe Interactions with Children and Young People is a ‘point in time’ purchase. It is correct at the time of sale. Although the version available for sale is frequently replaced, the version purchased is not. Therefore, it should be reviewed by your organisation periodically and in response to any law reform. PCA is able to offer an ‘active-monitoring’ service to undertake an annual review and update of your child protection and child safeguarding documents as well as ad-hoc updates in response to legislative change. Contact us if you would like to upgrade to this subscription model.